Accountant in Tampa, Florida

Jonathan Pedraza Tampa, FL 33647 Phone: 813... Professional E-mail: ...@*****.com Call/E-mail/Text April 27, 2016 Dear Employer: I am responding to the position/job that you recently released. As indicated on the enclosed resume, I have the credentials you are seeking and believe I can be a valuable asset to the company/service. I graduated from Erwin Technical College for Accounting Specialist program. As the following table shows, my experience and background come close to satisfying any requirements of the position: General Job Requirements My Qualifications Social media I have experience with social media as I have this myself. Minimum 1 year of experience in position as Receptionist, Concierge, Customer Service Representative, leasing consultant or other Administrative Role requiring interaction with customers, clients etc.… I have over 1 year of experience as a customer service/sales representative in the roles of cashier, consumer agent, and leasing consultant. As a cashier for a food store, a consumer agent for a call centre at WFLA-TV News Channel 8 On Your Side, and as a leasing agent for a property management entity. Some College education, training, or experience in the customer service industry. I had training for Administrative work and Customer Service in the Accounting Specialist Program at Erwin Technical College. I gained valuable education for I have many skills, like strong accounting, communication, and computer skills. I completed a leasing training at BG Staffing. I also want to emphasize that I am in Hillsborough Community College achieving an Associate in Arts in Computer Information Systems. Proficiency in Accounting and computer software including (Word, Excel, PowerPoint, and Access). Working knowledge of desktop publishing software such as MS Publisher or Adobe Acrobat. I am proficient with computer skills in Microsoft Office Word, Excel, PowerPoint, Access, and OneNote. I am knowledgeable with Microsoft Office Publisher/Adobe Acrobat. I have strong Accounting, Payroll Accounting, QuickBooks, Peachtree and Computerized Accounting skills. Pleasant phone manner, cheerful disposition, excellent communication skills, and ability and desire to present self as the best 1st impression possible for our organization. Availability. I have phone etiquette, happy disposition always smiling, and strong verbal and writing skills. I want to highlight that I am multi-lingual, therefore I speak, write, and read English, Spanish, and French fluently as this is one of my strongest abilities that I have used to help customers and staff with utmost quality of service. Furthermore, I have the ability and desire to be an excellent 1st impression for the organization. I am also available for any schedule except during school time The enclosed resume will provide additional information about my customer service experience and educational background in many areas especially for customer service, administrative role, and accounting work. I would appreciate to meet with you to discuss this career opportunity at the company and other ways I can help the organization achieve its profit goals. Sincerely, Jonathan Pedraza Accounting Specialist Enclosure Jonathan Pedraza Tampa, Florida Cell Phone: (81... Professional Email Address: ...@*****.com Call/E-mail/Text Skills ¥ Proficient with Microsoft Office 2007(Word, PowerPoint, Access, and Excel) ¥ Operating Systems: Windows XP and Vista ¥ 60 WPM ¥ 12780KSPH ¥ Accounting Skills(Accounts receivable and payable, Payroll, QuickBooks etc...) ¥ Communication Skills(speak, write, and read English, Spanish, and French) Education Associate in Arts in Computer Information Systems Hillsborough Community College-Tampa, FL Graduation Date: August, 2017 Leasing Training Certificate BG Staffing-Tampa, FL Completion Date: April, 2016 Accounting Specialist Diploma Erwin Technical College-Tampa, Florida Graduation Date: March, 2010 High School Diploma Place Cartier Adult Ed Centre–Montréal, Québec Graduation Date: July, 2007 Experience Research Interviewer August 2014 to September 2015 Nielsen Tampa, FL • Assist households on the phone • Process information • Code household information • Research household information • Research inquiries • Place TV Diaries in homes • Follow up households with calls • Schedule call backs • Build and Establish long-term relationships with households Bilingual Customer Service Associate January 2015 to June-15 The Home Depot Tampa Palms, FL Provides customers with fast service • Follow the standard checkout process to ensure fast check out • Remove small items from the customer cart • Invite customers into your lane and meet customers in the aisle when available • Learn to recognize that a line is anything more than one customer checking out and two more waiting • Notify the Head Cashier whenever lines form Provide customers with friendly service • Offer a friendly greeting, smile, and make eye contact with customers • Let customers know you will assist them shortly if helping another customer • Thank each customer by saying, “Thank You for Shopping The Home Depot” • Assess the customer need for loading assistance, taking into consideration the merchandise being purchased as well as other environmental factors • Give customers your full attention throughout the transaction Process all transactions • Follow the standard checkout process to ensure accuracy and to prevent shrink • If assigned to Self-Checkout, actively monitor notification messages at the Cashier Station and assess the situation prior to over-riding • Follow SOP regarding cash handling procedures, including Self-Checkout • Monitor all entrances and exits, request proof of payment when necessary Leasing Consultant June 2013 to September 2013 Fairfield Residential Tampa, FL • Greet prospects • Collect payments like checks, credit cards, debit cards. • Provide tours • Input Work Orders • Filing 8 on your side volunteer April 2011 to December 2012 WFLA-TV News Channel 8 on your side Tampa, Florida ¥ Assist consumers with solutions to their consumer problems ¥ Pitch consumer stories ¥ Make call-backs concerning consumer situation ¥ Gather details about consumer ¥ Decide whether a story is viable Cashier/Packer September 2007 to May 2008 Provigo Supermarket Québec, Canada ¥ Assisted 10 to 30 customers daily ¥ Resolved customer complaints about their purchases ¥ Stock products ¥ Handled money ¥ Made daily transactions in the cash register ¥ Packed products ¥ Process and handle grocery deliveries References Upon Request