Accountant in La Vergne, Tennessee

Casey C. Carroll 3057 Ace Wintermeyer Drive, La Vergne, Tennessee 37086 ... ...@gmail.com caseyccarroll..... linkedin...../in/caseyccarroll ___________________________________________________________________________________ OBJECTIVE: To obtain a challenging position that will enable me to utilize my previous experience and organizational skills. To enhance my knowledge to grow and contribute in the most effective manner by being a successful key team player in the business world. ___________________________________________________________________________________ EDUCATION: Middle Tennessee State University Bachelor of Mass Communications Major: Video Production Minor: Film Studies Graduated December 2012 Cumulative GPA: 3.124 Western Governors University Bachelor of Accounting Intended Graduation December 2015 ___________________________________________________________________________________ AWARDS AND SCHOLARSHIPS: • Lottery HOPE Scholarship • Presidential Scholarship • Sigma Alpha Lambda Honors Society • MTSU Coed Cheerleading Scholarship ___________________________________________________________________________________ CAMPUS INVOLVEMENT: • Sigma Pi Fraternity • MTSU Student Affairs Office Work Study • Performed Community Service • MTSU Coed Cheerleader ____________________________________________________________________________________ WORK HISTORY: Assistant Store Manager Office Depot – Brentwood, TN July 2014 – Present • Lead, coached and motivated associates, while creating a culture that built trust, brand loyalty and exceptional service delivery • Delivered exceptional customer service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution • Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories • Executed on new product launches, including services and product protection plans • In the absence of Store Manager, managed inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control • Consistently maintained store appearance to company guidelines and kept in a neat, clean, well-stocked environment • Responsible for managing performance, talent assessment, development and recognition of associates • Lead daily, weekly, monthly store meetings to ensure the accurate communication of company policies and procedures, as well as updates to daily operations of store Customer Experience Manager Office Depot – Brentwood, TN October 2013 –July 2014 The Associate Manager partnered Store Manager in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. • Directly managed associates and provided associates ongoing training. • Developed associates and provided positive and constructive feedback, as well as appropriate coaching and counseling. • Motivated and inspired associates. • Played a Sales Leader role and proactively engaged with customers to exceed their needs and work to generate revenue by driving a sales culture. Owner/Videographer Nashville Event Videos Feb 2014 – Present • Filed all necessary LLC paperwork / Built website • Scheduled video shoots / Produced multiple wedding event coverage videos Customer Service Specialist Office Depot – Murfreesboro, TN Dec 2010 - Aug 2013 • Utilize problem solving and excellent customer service strengths to promote company, products and services • Multitasked while working as a team player on retail sales floor and copy and print center • Focused on customer needs, created "end product" from ideas and needs of customer • Accomplish department and store goals demonstrating creative communication skills and proven experience to exceed goals for success Co-Owner Blank Canvas Creations, LLC Aug 2012 – Feb 2014 • Filed all necessary LLC paperwork / Assisted in building of website • Scheduled video shoots / Produced multiple wedding event coverage videos • Joined Rutherford County Chamber of Commerce / Supported the MTSU BRAA Contributing Editor/Writer ScreenInvasion..... Sept 2010 – Dec 2012 • Copy edited daily posts / Researched entertainment news • Wrote content about film & television / Delegated article topics to other writers • Confirmed daily productivity Video Production Intern Navigation Advertising – Murfreesboro, TN May 2012 – Aug 2012 • Organized past projects / Scheduled video shoots • Pre-produced multiple projects / Produced multiple projects • Post-Produced multiple projects Accounting Manager Bob Parks Realty – Corporate Office – Murfreesboro, TN May 2006 – Dec 2009 • Assisted with clerical duties / Performed checks and maintenance of equipment • Assisted with departmental operations / Stored, organized, and managed files • Created spreadsheets (Microsoft Word, Excel) / Prepared presentation materials • Planned office events / Typed, edited, and proofread documents • Data entry / Deposited daily escrow money